Data Privacy Policy
Welcome to the privacy policy for Slotty Vegas. This page explains how we collect, use and protect the personal information you give us when you use our site and services. We take your privacy seriously and aim to be clear about what data we hold, why we hold it and how you can manage your information.
Types of data we collect
We gather several categories of information to operate accounts and provide services. This includes personal information you supply directly, technical data created when you use our site, and transactional records of your activity. We do not collect more data than is necessary for the service we provide.
Personal data
Personal data covers details such as your name, date of birth, address, email and phone number. We also collect identity documents and proof of address when required for verification and anti-fraud checks. We only request information necessary to create and maintain your account and to meet our obligations.
Technical data
Technical data includes IP addresses, device and browser information, language and time zone settings, and interaction logs. This data helps us ensure a secure service, detect suspicious activity and maintain site performance on mobile and desktop.
Transactional data
We record deposits, withdrawals, game history, bonus activity and payment method details to process transactions, prevent fraud and resolve disputes. Financial details are handled securely and shared only where necessary to complete a payment or comply with legal requests.
How we use your information
Your data is used to operate your account, process payments, carry out verification checks, maintain security, provide customer support and comply with legal obligations. We may also use aggregate or anonymised data for analytics and service improvements.
Data protection practices
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration. Access to personal information is restricted to staff and third parties with a legitimate need to know. Where third-party providers process data on our behalf, we require them to maintain similar security standards.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, analyse site usage and support secure logins. You can manage cookie settings in your browser, but disabling certain cookies may affect site functionality.
User rights
You have rights to access personal information we hold about you, request corrections, object to processing in certain circumstances and request erasure where applicable. We will respond to requests in line with applicable law and our internal procedures.
Access, correction and deletion of data
To request access, correction or deletion, contact our support team at [email protected]. We may need to verify your identity before fulfilling requests. In some cases we may retain limited information for legal or regulatory reasons.
Information sharing and third parties
We share data with payment processors, identity verification services, regulatory authorities when required and other service providers who support our operations. Any third parties we use are contractually obliged to keep your information secure. Where we share data internationally, we ensure appropriate safeguards are in place.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. Substantial changes will be highlighted on the site. For questions about this policy or our practices, contact us at [email protected].
Wherever possible we aim to be transparent and responsive in handling your personal information. If you have concerns you can also raise them with the relevant data protection authority in your jurisdiction.