Responsible Gambling

At Slotty Vegas we take responsible gambling seriously. We want every player to enjoy controlled play and to feel safe using our services. That means offering clear tools, simple limits and easy routes to get help if gambling stops being fun. We encourage customers to set boundaries and to contact us if they have concerns about their play.

Player protection principles

We promote safer gambling by prioritising player wellbeing, transparency and prompt support. We aim to make tools and information easy to find, and to respond quickly when a player asks for controls, limits or account restrictions.

Activity-control tools

You can manage play through a set of practical controls in your account. These include deposit limits, loss limits, session timers, reality checks and voluntary account locks. We also offer temporary cool-offs and self-exclusion options for longer breaks.

Deposit limits

Players can set daily, weekly or monthly deposit limits to keep spending under control. Typical limits can start from around £10 per day and be adjusted upwards or downwards depending on your needs. Limits take effect immediately or after a short processing period and can be changed at any time via your account settings or by contacting support.

Loss limits

Loss limits stop you from losing more than you are comfortable with over a chosen period. These are separate from deposit limits and can be set for the same daily, weekly or monthly windows. If you reach a loss limit you will not be able to place further wagers until the limit resets or is lowered.

Time limits and session controls

Set session length limits or enable regular reality checks to remind yourself how long you have been playing. We also support short cool-off periods (for example 24 hours to 90 days) to give you an immediate break, and longer exclusions for those who need more time away.

Self-exclusion

If you need to stop gambling entirely for a period, you can request self-exclusion from your account. Self-exclusion can be temporary or indefinite. To arrange this contact our support team or use the self-exclusion option in your account. You may also consider registering with the UK national self-exclusion scheme if appropriate.

Signs of problematic behaviour

Look out for signs such as chasing losses, hiding gambling activity, neglecting responsibilities, spending more than intended or feeling anxious about gambling. If you notice any of these changes in your behaviour, please act early and seek support.

Tips for maintaining control

Set realistic limits before you play, use session timers, avoid gambling when stressed or intoxicated and keep a separate budget for leisure activities. Talk to a friend or family member if you feel your play may be getting out of hand.

Professional help and support organisations

If you need confidential advice, contact specialist organisations such as GamCare, GambleAware or Gamblers Anonymous. For account-related support with SlottyVegas, contact our team via [email protected] through your account and we will help you access the appropriate tools and external support.